The public safety data your residents are already looking for.

Your departments publish police call volumes, fire response times, and EMS statistics. GovToKnow makes it instantly findable. Cited answers from your official records, 24/7, on your city's website.

The Problem

Public safety data is public. Finding it shouldn't be hard.

Your departments publish it. Almost no resident can actually find it without calling your office or filing a right-to-know request.

Buried in annual reports

Crime statistics, response time data, and call volume breakdowns are published, but they live inside multi-hundred-page PDFs that residents don't know how to navigate. The data exists; the access doesn't.

Staff fielding the same calls

Public information officers at police and fire departments spend hours every week answering routine data requests for information that's already been publicly released. That's time they don't get back.

Speculation fills the void

When residents can't find accurate information, they fill the gap with assumptions, which are often wrong. Easy access to real data replaces speculation with strong insights.

What residents ask

Police. Fire. EMS. They ask about all of it.

GovToKnow is trained on your municipality's own published materials. Every answer is sourced from documents your departments have already made public.

“How many EMS calls were made last month?”“What is the average police response time?”“How many fire calls did the department respond to last year?”“What types of calls does the department receive most?”“How have crime statistics changed over the past five years?”“What is the clearance rate for reported crimes?”“How many full-time officers does the department employ?”“What percentage of EMS calls result in hospital transport?”“How does our response time compare to prior years?”“Where can I find the annual public safety report?”“What was the busiest month for fire department calls?”“How many residents called 911 last year?”“What was the average fire response time last quarter?”“How many arrests were made last year?”“What is the department's policy on body cameras?”“How many sworn officers are on patrol per shift?”“How many EMS calls were made last month?”“What is the average police response time?”“How many fire calls did the department respond to last year?”“What types of calls does the department receive most?”“How have crime statistics changed over the past five years?”“What is the clearance rate for reported crimes?”“How many full-time officers does the department employ?”“What percentage of EMS calls result in hospital transport?”“How does our response time compare to prior years?”“Where can I find the annual public safety report?”“What was the busiest month for fire department calls?”“How many residents called 911 last year?”“What was the average fire response time last quarter?”“How many arrests were made last year?”“What is the department's policy on body cameras?”“How many sworn officers are on patrol per shift?”“How many EMS calls were made last month?”“What is the average police response time?”“How many fire calls did the department respond to last year?”“What types of calls does the department receive most?”“How have crime statistics changed over the past five years?”“What is the clearance rate for reported crimes?”“How many full-time officers does the department employ?”“What percentage of EMS calls result in hospital transport?”“How does our response time compare to prior years?”“Where can I find the annual public safety report?”“What was the busiest month for fire department calls?”“How many residents called 911 last year?”“What was the average fire response time last quarter?”“How many arrests were made last year?”“What is the department's policy on body cameras?”“How many sworn officers are on patrol per shift?”

“How many sworn officers are on patrol per shift?”“What is the department's policy on body cameras?”“How many arrests were made last year?”“What was the average fire response time last quarter?”“How many residents called 911 last year?”“What was the busiest month for fire department calls?”“Where can I find the annual public safety report?”“How does our response time compare to prior years?”“What percentage of EMS calls result in hospital transport?”“How many full-time officers does the department employ?”“What is the clearance rate for reported crimes?”“How have crime statistics changed over the past five years?”“What types of calls does the department receive most?”“How many fire calls did the department respond to last year?”“What is the average police response time?”“How many EMS calls were made last month?”“How many sworn officers are on patrol per shift?”“What is the department's policy on body cameras?”“How many arrests were made last year?”“What was the average fire response time last quarter?”“How many residents called 911 last year?”“What was the busiest month for fire department calls?”“Where can I find the annual public safety report?”“How does our response time compare to prior years?”“What percentage of EMS calls result in hospital transport?”“How many full-time officers does the department employ?”“What is the clearance rate for reported crimes?”“How have crime statistics changed over the past five years?”“What types of calls does the department receive most?”“How many fire calls did the department respond to last year?”“What is the average police response time?”“How many EMS calls were made last month?”“How many sworn officers are on patrol per shift?”“What is the department's policy on body cameras?”“How many arrests were made last year?”“What was the average fire response time last quarter?”“How many residents called 911 last year?”“What was the busiest month for fire department calls?”“Where can I find the annual public safety report?”“How does our response time compare to prior years?”“What percentage of EMS calls result in hospital transport?”“How many full-time officers does the department employ?”“What is the clearance rate for reported crimes?”“How have crime statistics changed over the past five years?”“What types of calls does the department receive most?”“How many fire calls did the department respond to last year?”“What is the average police response time?”“How many EMS calls were made last month?”

How it works

From annual report to instant answer.

GovToKnow lives on your existing website. No new portal for residents to learn. No new system for your staff to manage.

We load your published safety documents

We import every public-facing document your Fire/Police/EMS departments make available through Right-to-Know requests: annual reports, call volume summaries, Records Management System APIs, and more.

Residents ask in plain language

No dashboard to learn. No PDF to download. A resident types a question on your city's website and gets an answer in seconds.

Every answer cites its source

Responses link directly to the document section they came from. Residents can verify. Staff can trust. Nothing is made up.

GovToKnow · Public Safety

› What was the average police response time last year?

According to the 2024 Annual Police Report, the average response time for priority-1 calls was 4 minutes 38 seconds, down from 5:12 the prior year. [Source: Annual Report 2024, p. 14]

› How many EMS calls were responded to last month?

The EMS division responded to 342 calls in October, of which 71% resulted in hospital transport. [Source: EMS Monthly Summary, Oct 2024]

› Can you tell me who is currently under investigation?

I can't find that in the published records. Active investigation details are not part of public reports. To make a formal records request, here's how to submit a Right-to-Know form →

Only answers from published records. Says "I don't know" when it should.

Important distinction

Not a 911 tool. A transparency tool.

This is the first question your Police Chief, Fire Chief, and IT department will ask. Here's the short answer.

GovToKnow does

Make published annual reports searchable

Answer questions about call volumes and response times

Link every answer to its source document

Reduce routine PIO information requests

Work 24/7 without staff involvement

GovToKnow does not

Directly access and publish CAD, RMS, or operational systems

Require your IT department to manage anything

Pull from active case files or personnel records

Handle emergency calls or dispatch

Share or expose non-public information

Document & API layer only

GovToKnow reads from published reports and available APIs. No direct integration with CAD, RMS, or any operational system.

US-based infrastructure

All data lives on AWS servers in the United States. Nothing leaves US borders.

Always current

Your documents are re-indexed on a schedule you configure, daily, weekly, or at whatever frequency your content changes. Residents always get answers from your latest published records.

Staff impact

Give your PIOs their time back.

Public information officers at police and fire departments spend hours each week fielding requests for statistics and report data that's already been published. Much of it is in annual reports, and all of it is public.

When GovToKnow can answer those questions instantly from published materials, it absorbs the routine information requests, freeing your PIOs to focus on complex inquiries, media relations, and situations that actually require human response.

~5 hrs/week

Avg. PIO time on routine data requests

24/7

GovToKnow availability vs. business hours only

0 staff

Required to run GovToKnow after go-live