The AI front desk for local government

Your staff spends hours answering the same resident questions. GovToKnow answers them instantly — cited to the source document, 24/7, on your city's website.

Use cases

Every department. One assistant.

Public Safety

911 call records, Police, Fire, and EMS statistics, dispatch data, and emergency preparedness information available to residents on demand, 24/7.

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Example interaction

› How many fire calls went to 123 Main St in 2026?
There were 8 fire-related calls dispatched to 123 Main St in 2026, ranging from false alarms and cooking incidents to a structure fire in June that damaged 2 units. False alarms accounted for 3 of the 8 calls. Average response time across all incidents was approximately 4 minutes 3 seconds.
§Happytown CAD Data · 911 Dispatch Records

Public Safety

911 call records, Police, Fire, and EMS statistics, dispatch data, and emergency preparedness information available to residents on demand, 24/7.

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› How many fire calls went to 123 Main St in 2026?
There were 8 fire-related calls dispatched to 123 Main St in 2026, ranging from false alarms and cooking incidents to a structure fire in June that damaged 2 units. False alarms accounted for 3 of the 8 calls. Average response time across all incidents was approximately 4 minutes 3 seconds.

Code Enforcement

Publicly obtainable information regarding violation procedures, fees, and timelines, available to residents without the need to call the office.

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› Show me violation history for 31 Telva Rd
31 Telva Rd has 2 open violations: a driveway expansion completed without a required permit (§3-826, $70/day penalty, deadline Jan 15) and overgrown vegetation obstructing required corner sight lines (§8-1, $30/day penalty, deadline Jan 8).

Permits & Planning

Setbacks, height limits, permitted uses, zoning regulations, and inspection procedures, cited directly from your ordinances.

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› What are the setbacks at 31 Telva Rd?
31 Telva Rd is zoned R-1A (Single-Family Residence). Required setbacks are 40 ft front, 30 ft side, 40 ft rear. Maximum height is 35 ft (2.5 stories) with a 10% lot coverage limit.

Ordinances

Plain-language answers, linked directly to the source, that provide information to questions about dogs, zoning, noise, parking, trees, and anything else available in your ordinances.

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› What are the penalties for littering?
The town code clearly prohibits littering under §23-3 and §23-4, but does not specify the fine amount in the published excerpts. Contact the Town Clerk or the relevant enforcement department directly for the current penalty schedule.

Records Requests & RTK

Full transparency for every resident through budget data, salary disclosures, public contracts, expenditure reports, and everything that would normally take days/weeks to fulfill through Right-to-Know / FOIA.

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› Break down the FY2026 budget by department
FY2026 adopted appropriations total $48.6M (up 3.1% from FY2025): Police $11.2M (23%), Public Works & Highways $8.7M (18%), Fire & EMS $6.9M (14%), Parks & Recreation $3.4M (7%), General Government & Administration $5.9M (12%), Debt service, capital & other $13.3M (27%).
The difference

Same question, less friction.

What changes for your staff and your residents the moment GovToKnow goes live.

With GovToKnow
Without GovToKnow
Residents get answers 24/7, right on your website
Resident calls or emails during office hours only
Staff time goes to the work only people can do
Staff stops work to dig through PDFs and code books
Repetitive questions are handled automatically
Same handful of questions, asked hundreds of times
Every answer is consistent and cited to its source
Answers vary depending on who picks up the phone
Fewer routine requests clogging the RTK queue
Simple questions become formal records requests
01

Every answer cited

GovToKnow never guesses. Residents can see exactly which document and section the answer came from. If the answer isn't in the records you provide us, GovToKnow will say so, and point the resident to the right process.

Every answer cited
02

24/7 resident self-service

GovToKnow allows residents to get instant answers on weekends, holidays, and even at night, all without a staff member on the other end. The same question that gets asked at 2AM will get the same, accurate answer as a question asked at 2PM on a Tuesday.

24/7 resident self-service
03

Live on your site in minutes

We handle configuration, data ingestion, and ongoing updates, so your IT team's only task is pasting a few lines of code onto your government website. Residents won't have to worry about another portal or new logins, and you won't have to worry about any data migrations.

Live on your site in minutes
Data & security

Your data, your control.

Data ownership

Your municipality retains full ownership of every document and conversation. We never share, sell, or use your data beyond powering your assistant.

US-based infrastructure

All processing and storage runs on AWS servers in the United States. Your data never leaves US borders.

Always current

Your documents are re-indexed on a schedule you configure, daily, weekly, or at whatever frequency your content changes. Residents always get answers from your latest published records.

Why it's different

Built like a public record should be.

Accuracy, privacy, simplicity. Three constraints that shape who we are.

Accuracy

Every answer links to the source document it came from. Residents can verify anything in one click, without searching or guessing.

Privacy

Your data lives on American-only AWS infrastructure, under your government's control. It is never shared or sold.

Simplicity

One snippet on your site and it's live. No new portal, no new logins, no IT project.

Procurement FAQ

The questions IT and legal will ask.

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