Terms of Service

Last Updated: March 2026

Introduction

Welcome to GovToKnow. These Terms of Service (“Terms”) govern your access to and use of the GovToKnow website at govtoknow.com (the “Site”), operated by Hopstick LLC d/b/a POLITY (“we,” “us,” or “our”).

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

Description of Service

GovToKnow is an AI-powered municipal assistant platform that helps local governments provide instant, accurate answers to residents based on publicly available municipal documents, ordinances, and codes.

The Site provides information about our services, a demonstration of our platform, and a means to contact us for inquiries.

Use of the Site

Permitted Use

You may use the Site for lawful purposes to:

Learn about GovToKnow services
Access our demonstration platform
Submit inquiries through our contact form

Prohibited Use

You agree not to:

Use the Site for any unlawful purpose
Attempt to gain unauthorized access to any portion of the Site
Interfere with the proper functioning of the Site
Use automated systems (bots, scrapers) to access the Site without permission
Attempt to manipulate, deceive, or circumvent the AI assistant through prompt injection, jailbreaking, or similar techniques
Misrepresent yourself or your affiliation when submitting inquiries

Demonstration Platform Disclaimer

Our demonstration platform (“Happytown”) is a fictional municipality created solely for demonstration purposes. The City of Happytown, USA is not a real government entity and is not affiliated with any actual municipality.

All content within the demonstration, including ordinances, codes, fees, and policies, is fictional and should not be relied upon for any real-world decisions.

AI Assistant Disclaimer

IMPORTANT: PLEASE READ CAREFULLY

The GovToKnow AI assistant provides informational responses based on publicly available municipal documents. By using the AI assistant (whether on the demonstration platform or a live municipal deployment), you acknowledge and agree that:

Not Legal Advice: Responses provided by the AI assistant are for informational purposes only and do not constitute legal advice, official interpretation, or professional counsel. For legal interpretation of ordinances, codes, or regulations, consult the appropriate municipal solicitor, attorney, or official.
No Guarantee of Accuracy: While we strive for accuracy, AI-generated responses may contain errors, omissions, or outdated information. Always verify critical information with official municipal sources.
Not an Official Source: The AI assistant is a convenience tool and does not replace official municipal communications, publications, or staff guidance.
Document Currency: Municipal codes and ordinances change over time. The AI assistant's knowledge is based on documents provided by the municipality and may not reflect the most recent amendments or updates.
No Liability: We are not liable for any decisions made or actions taken based on information provided by the AI assistant.

Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of POLITY or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Inclusion of any link does not imply endorsement.

Contact Form Submissions

When you submit information through our contact form, you agree to provide accurate and complete information. We will use this information solely to respond to your inquiry as described in our Privacy Policy.

Disclaimer of Warranties

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, POLITY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

Our total liability for any claims arising from your use of the Site shall not exceed one hundred dollars ($100).

Indemnification

You agree to indemnify and hold harmless POLITY, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Site or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Northampton County, Pennsylvania.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Us

If you have questions about these Terms of Service, please contact us:

POLITY
417 Cattell Street
Easton, PA 18042
Email: info@polityinc.com
Phone: (610) 810-3003