Your city's website should be able to answer questions.

GovToKnow gives residents cited, accurate answers from your published documents, 24 hours a day, without a single phone call to your office.

What it does

Cited. Embedded. Autonomous.

Three things that make GovToKnow different from any other municipal chatbot.

01

Cited.

Every answer links to the exact section of your published documents it came from. Residents can verify. Your staff can trust it.

No hallucination. No guessing. When the answer isn't in your records, GovToKnow says so and points residents to the right process.

02

Embedded.

One snippet of code on your existing city website. No new portal for residents to find, no new logins, no IT infrastructure to spin up.

Works with CivicPlus, Vision, WordPress, Drupal, and any platform that accepts embed code.

03

Autonomous.

After go-live, GovToKnow runs without staff involvement. Questions answered around the clock without touching your team's calendar.

Zero hours per week of ongoing management. When your published documents update, the knowledge base updates with them.

You stay in control

It runs autonomously. You decide what it knows.

GovToKnow doesn't require a dedicated operator. But it gives you full visibility into what residents are asking, and what to publish next.

01
Your documents, exclusively

GovToKnow only answers from what you publish. It can't access the internet, draw on outside data, or fill gaps with guesswork.

02
Updates automatically

Publish a revised ordinance or a new fee schedule and the assistant picks it up. No manual retraining, no IT ticket.

03
Monitor what residents are asking

Every question is logged. Spot what residents can't find on your site, then fill the gap with a published document.

04
Live in hours, not months

No lengthy implementation. No IT department required. The whole setup (document upload to live embed) takes an afternoon.

See it in action

Real questions. Real answers. Real sources.

GovToKnow · Happytown Municipal Assistant
›What's the setback requirement for a detached garage in an R-2 zone?
In an R-2 Residential zone, detached accessory structures must maintain a 5-foot rear yard setback and a 3-foot side yard setback.[Zoning Ordinance §4.3.2, Accessory Structures]
›How do I appeal a code violation notice?
To appeal, file a written request with the Code Enforcement Appeals Board within 15 days of the notice date. Appeals are heard monthly on the third Thursday.[Municipal Code §14-502, Appeals Procedure]
›Can you dismiss my violation fine?
I can't do that.Fine waivers require a formal appeal or a request to the Code Enforcement Director. Here's how to start that process.
Anti-hallucination

Every answer is checked before it's delivered.

Before a response reaches a resident, it's checked against the source documents. If the answer doesn't hold up, the system retries or falls back to a safe refusal. Never a guess.

Validation checks

✓Section numbers and code references are accurate
✓Fees, deadlines, and dates match source documents exactly
✓No obligations fabricated beyond what the text states
✓Meaning is not misrepresented through selective quoting

Fallback message (on validation failure)

"I wasn't able to find a verified answer to that question. Please try rephrasing, or contact the municipal office directly for accurate information."

Get started

See it live on your city's data.

We'll set up a demo trained on your municipality's own published documents. No commitment or obligation required.